FAQ

Yes, many of our rugs are entirely handmade using traditional double-knot (Turkish knot) techniques. Each piece reflects authentic craftsmanship passed down through generations.

We use high-quality wool, cotton (for warp and weft), and natural dyes. Each product listing specifies the exact material composition.

We photograph all rugs in natural light to reflect true colors. However, slight variations may occur due to screen settings.

Most of our handmade rugs use natural vegetable dyes. These dyes age beautifully, giving the rug a soft patina over time.

Yes, we ship worldwide. Delivery times vary based on your location, and all orders are carefully packed to ensure safe transit.

Absolutely. We offer a 30-day return policy. The rug must be returned in its original condition, and return shipping is the buyer's responsibility.

Regular vacuuming is recommended. For deep cleaning, we suggest professional rug cleaning services, especially for handmade and antique pieces.

Each product includes detailed dimensions in both centimeters and feet. You can also view our size guide for room-specific recommendations.

Yes. For handmade rugs, we include a certificate stating knot count, origin, and materials used.

In select cases, yes. If you're looking for a custom size or traditional pattern, please contact us — we'll do our best to help.