Support

We're Here to Help.

At Rugs of Anadol, your satisfaction and trust mean everything to us. Whether you have a question about your order, need help choosing the perfect rug, or require assistance with shipping or returns — we’re here to support you every step of the way.

Order & Shipping Inquiries

Track your shipment, check delivery timelines, or get help with order changes.
→ Visit our Shipping & Returns page for detailed information.

Product Questions

Not sure which rug suits your space? Need more details about materials, care, or knot count?
→ Explore our FAQ or contact us for personalized advice.

Personalized Assistance

Our support team is available to help you directly via email or WhatsApp. Whether it’s a custom request or a general concern, we’ll respond as soon as possible.
Contact Us or email us at info@rugsofanadol.com or +905461894448

Custom Rug Requests

Looking for something truly unique? We can help you create a custom-sized rug or a reinterpretation of traditional designs to match your style and space.
→ Learn more on our Custom Rug page.


Support Hours
Monday – Friday: 9 AM – 6 PM (GMT+3, Istanbul Time)
Saturday & Sunday: Limited support (email only)

Let us take care of the details, so you can focus on enjoying your timeless piece.